Contact Us

Hi, it's Tilly! Whether you've got a question about a pattern, spotted a typo, or just want to tell me your amigurumi fox came out looking more like a very determined potato, I want to hear about it. This page covers the fastest way to reach me, what kinds of messages I love getting, and a few tips that help me reply faster (because between wool, deadlines, and a rabbit named Clover who supervises everything, my inbox can get busy).

The Fastest Way to Reach Us

Email is genuinely the best way to reach the Felt Fox team — no contact forms disappearing into the void, no social media DMs getting buried. Send everything to [email protected] and it lands directly where I check it. I read every message myself, even if a reply sometimes takes a few days during especially wool-heavy weeks.

You can also find me on Pinterest, where I pin pattern inspiration and behind-the-scenes bits of the studio — but for anything that needs an actual answer, email always wins.

What Kinds of Messages Are Welcome

Honestly, almost anything craft-related is welcome here. A few categories that come up most often:

• Pattern questions — stuck on a stitch count, confused by a step, or need clarification on a technique from one of the tutorials.
• Corrections — found a typo, a broken link, or a measurement that doesn't quite add up? I'd genuinely rather know. Corrections keep every tutorial trustworthy, which matters a lot to how the site is run — see our Editorial Policy for how we handle accuracy and updates.
• Content suggestions — if you want to see a pattern for a specific animal, a new coaster face, or a seasonal project, tell me. A surprising number of published patterns started as a reader request.
• Technical issues — pages not loading right, images missing, download links broken.
• Collaborations and partnerships — brands, fellow makers, and fiber/yarn companies interested in working together should take a look at our Collaboration page first, then follow up by email with details.
• Press and media inquiries — interviews, features, or roundups are always welcome; a little context about your outlet or publication helps me respond faster.
• General hellos — sometimes people just want to share a photo of their finished project. Please, always do this. It makes my whole week.

Tips for a Quick, Useful Reply

A few small things make a big difference in how quickly (and helpfully) I can respond:

• Mention the exact post title or link you're writing about, especially for pattern corrections or questions.
• Include a photo if something didn't turn out as expected — it's often the quickest way to spot where a step went sideways.
• Let me know what device or browser you're using if you're reporting a technical glitch.
• Keep the subject line specific ("Coaster Pattern — Row 12 Question" beats "Help!").

If you want to know more about who's actually reading your email, the About Us page has the full story of how Felt Fox came to be — short version, it started with a fox mail carrier I drew as a kid and never quite let go of.

A Quick Safety Note

Felt Fox patterns are designed with care, but crafting still involves sharp needles, small parts, and sometimes tiny beads or eyes that aren't suitable for young children or pets. Please supervise kids during needle felting or sewing steps, keep felting needles (they're genuinely sharp) out of little hands, and double-check that any embellishments are securely attached before a toy goes anywhere near a toddler or a chewy-mouthed dog. If you're ever unsure whether a project is age-appropriate, it's always safer to swap in safety eyes, sew rather than glue, or simply wait a year or two.

Community and Site Policies

If your message is about how comments, submissions, or shared projects are moderated, our Community Guidelines explain what's welcome from readers and makers who engage with the site. And if you have questions about how your information is handled when you email us or browse the site, our Privacy Policy covers that in plain language.

Whatever brings you here — a question, a correction, a wild idea for the next animal coaster, or just a photo of your first lumpy (and wonderful) attempt — I'm glad you reached out. Send it over to [email protected], and I'll get back to you as soon as I can.